Asked Questions
Residential Cleaning Services FAQ
A standard residential cleaning typically includes dusting, vacuuming, mopping, cleaning bathrooms, kitchens, and general tidying. We also wipe down surfaces, empty trash, and clean mirrors. Specific tasks can be customized to fit your needs.
No, we bring our own professional-grade cleaning supplies and equipment. However, if you have specific products you prefer us to use, we are happy to accommodate that.
This depends on your preferences and needs. We offer weekly, bi-weekly, monthly, or one-time cleaning services. We also provide specialized cleaning for events, move-ins, and move-outs.
Yes, all of our cleaners are professionally trained, background-checked, and insured to ensure your home is in safe hands.
Customer satisfaction is our priority. If you are not satisfied with any aspect of our service, let us know within 24 hours, and we will return to make it right at no additional cost.
It’s entirely up to you. Some clients prefer to be home, while others leave instructions on how to enter and exit the house. We are flexible and can work around your schedule.
Absolutely. We offer fully customizable cleaning packages tailored to your specific needs. Whether you need deeper cleaning in certain areas or have specific requests, we’ll accommodate you.
Deep cleaning involves more detailed work, such as cleaning baseboards, light fixtures, inside ovens, and other areas that may not be addressed in regular cleanings. It’s ideal for spring cleaning or before/after hosting an event.
We ask that you provide at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee.
Yes, we offer eco-friendly cleaning products upon request. These are safe for your family, pets, and the environment.
Asked Questions
Commercial Cleaning Services FAQ
We clean a variety of commercial properties, including offices, retail stores, medical facilities, warehouses, and more. We customize our services based on the specific needs of each business.
Our standard commercial cleaning includes dusting, vacuuming, trash removal, bathroom sanitation, window cleaning, and surface disinfection. We also offer specialized services like carpet cleaning, floor stripping and waxing, and deep sanitization.
Yes, we provide flexible cleaning schedules, including after-hours, early mornings, or weekends, so as not to disrupt your business operations.
Our cleaners are thoroughly vetted, insured, and trained to respect the privacy and confidentiality of your business. We take security seriously and follow strict protocols to ensure your property and information are safe.
Yes, we use commercial-grade, non-toxic, and safe cleaning products. We can also use green, eco-friendly products upon request.
Absolutely. We offer one-time cleaning services for offices, whether you need post-construction cleanup, a deep clean, or preparation for an event.
Pricing depends on the size of your facility, the frequency of cleaning, and the specific services required. We offer competitive rates and can provide a detailed quote after a site visit.
This varies depending on the type of business and the amount of foot traffic. Offices may need daily or weekly cleanings, while other spaces, like warehouses, may require less frequent services. We can assess your needs and recommend a cleaning schedule that works best.
Yes, we offer a range of specialized services, including carpet cleaning, floor stripping and waxing, window cleaning, and deep sanitization. These can be added to your regular cleaning schedule or as needed.
We follow CDC guidelines for cleaning and disinfecting, including the use of EPA-approved disinfectants that are effective against viruses like COVID-19. We offer enhanced sanitization services to ensure your workspace is safe for employees and customers.